About us
Our history
As stated by the founder Robert Dunder, the company was founded in 1949, and it was a supplier of metal brackets for construction. Dunder Mifflin Inc. (stock symbol DMI) is a mid-cap regional paper and office supply distributor with an emphasis on servicing small-business clients. With a corporate office in New York City, Dunder Mifflin has branches in Akron, Ohio; Nashua, New Hampshire; Rochester, New York; Scranton, Pennsylvania; Syracuse, New York; and Utica, New York
For years, Dunder Mifflin was a paper company that was unable to compete with modern chains such as Staples and Office Depot. The company still used calls rather than the Internet, causing most customers to leave for the nation-wide chains, and is unable to adapt to an increasingly paperless world. Ryan Howard, a new employee of the Scranton branch, predicts the company will be obsolete by 2017. In 2007, Ryan Howard became Vice President of Sales and begins a massive restructuring of the entire company, including a new website that would help make sales more efficient. However, his website was a failure (due to an ill-advised social networking feature) and he is later arrested for fraud when it is discovered that he is double-counting sales transactions into the website that were already made by salesmen over the phone.
Mission statement
- DUNDER MIFFLIN, Inc. is committed to providing its customers quality office and information technology products, furniture, printing values and the experience required for making informed buyer decisions.
- We provide our Customers with the highest standard of integrity and quality, to enable them to develop long-term professional relationships with our employees and staff.
- We crusade to create a stable working environment and corporate spirit and to give unlimited opportunity to women, and to afford ordinary folk the chance to buy the same things as rich people.
- We are also committed to nurturing and promulgating wholesome American values.
- We strive to become the company most known for changing the worldwide poor–quality image of Chinese products.
